The Retreat has a person centred approach to therapy. We aim to develop strong relationships with people who use our services and with their friends, families and carers. For a person who uses our services to recover, it is important for them to have a strong safety net outside The Retreat. However for the safety net to be strong, it is also important for them to feel supported and feel that they have people and professionals to speak with when they need to.
At The Retreat, we pride ourselves on creating a calming and relaxing environment for people who use our service, their friends, families and carers. The Retreat is situated in beautiful grounds and friends, families and carers are invited to spend time in our gardens. We also have our monthly animal visitors, Nuzzlets, who come into The Retreat.
The Retreat aims to be as family friendly as possible. We have a family room available, which is equipped with toys, suitable for young children. There is also a quarterly Friends, Family and Carers’ Forum which meets to see how the experiences of friends, families and carers can influence the work of The Retreat. The Forum has already had a large impact, such as creating the seven carer standards, which are a set of criteria by which units must abide to reach the high standards set by the friends, families and carers of the people who use our service. The work of the forum allows for areas such as service provision and policy change at The Retreat to be shaped and developed by the views and experiences of friends, families and carers of the people who use our services. Our core values centre upon being approachable and having a friendly atmosphere, letting you know that you can come and talk to us about any concerns or ideas you may have with regards to service provision or development.