Compassion, Collaboration, Community

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01904 412 551

Autism & ADHD enquiries
01904 426 043

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Compassion, Collaboration, Community

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Our services

About Online Therapy

Our online therapy service allows us to offer help and support to people not able to access our York-based service face-to-face. Online therapy is a developing area for counselling and psychotherapy, and is also known as webcam counselling, e-therapy, web therapy, internet therapy and distance therapy. This service allows you all the benefits of face-to-face sessions with a therapist, via your personal computer and from the comfort of your home. 

Our skilled counsellors, psychologists and therapists will listen to you in a non-judgmental way in a private, confidential setting. They can help you with your current difficulties, past experiences or anxieties about your future with the aim of helping you improve the quality of your life and relationships.

Who might online therapy be useful for?

Sessions delivered via the internet offer a greater level of accessibility and convenience - if you travel for work for example, or have difficulties leaving home. We offer online therapy to people within the UK, via a secure and high-quality webcam platform calle VSee. All data is held securely 

We can help with a wide range of mental health problems and diagnoses including the following:

  • Stress
  • Anxiety problems (including panic, social anxiety, generalised anxiety, health anxiety, phobias, obsessive compulsive disorder (OCD))
  • Depression and low mood
  • Anger
  • Bereavement and loss
  • Relationship problems
  • Trauma and PTSD
  • Low self esteem
  • Eating difficulties and eating disorders

What do we offer?

We offer a range of individual and group therapies in line with NICE (National Institute for Health and Care Excellence) guidance. All of our therapists are highly trained, experienced and committed to continued professional development. Many therapists have training in more than one therapy modality, and are therefore in the best position to offer tailored, individualised therapy to meet your needs, drawing from the most up to date, evidence-based interventions.

Please read our Online Therapy Service Agreement and our Online Therapy Technical Guide for more information. It is important to have a quiet and private space which can be regularly used for therapy sessions, and to ensure that you have tested your audio and video quality along with the speed of your internet connection.

Online therapy is not a crisis service and is not suitable for people who are experiencing severe distress or any urgent mental health difficulties. In order to support you fully, we require your GP's contact details before online therapy work begins.

How To Access The Service

All therapies are accessed via our Initial Therapies Assessment. 

To refer yourself to our general therapies service, or just to talk to us about whether we can help, please call us on 01904 412551.

Alternatively, you can complete the form here and email it to us at outpatients@theretreatyork.org.uk

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