Compassion, Collaboration, Community

Our therapy services are now open on Saturdays

Compassion, Collaboration, Community

Our therapy services are now open on Saturdays

01904 412 551

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Our services

Mental Health support for people who are registered with a GP in Hambleton, Richmondshire and Whitby areas 

People who are registered with a GP in Hambleton, Richmondshire and Whitby areas can access free mental health support sessions without having to see their GP first, thanks to a new service launched by The Retreat and the Heartbeat Alliance.

This free service is for anyone struggling with issues such as anxiety, depression, stress, loneliness, panic, sleeplessness, relationship issues or anything else that's affecting how you're feeling right now.

Please note this service is for people registered with a GP practice which is part of the Heartbeat Alliance Federation. To see whether your GP surgery is part of this service please see this list. 

Sessions are done over the phone or via secure online video links, with a qualified psychotherapist from The Retreat, who will listen and explore what might help you.

The support sessions are confidential and we will only share with your GP a brief outline of your reasons for contacting us.

The service is not suitable for people who are under the care of a Community Mental Health Team or who feel they need immediate or urgent treatment in order to keep either themselves, or someone else, safe.

If you are aged 18 or over, and you are not under the care of a community mental health team, please call 01904 412551 and let the person answering the phone know which practice you are registered with.

You can read more about the service here.

 

Who is the service for?

You don’t need to discuss this with your GP first, just give us a call. We are offering 30 minute mental health support sessions to people struggling with issues such as:

  • Anxiety

  • Depression

  • Stress, panic and fear

  • Sleeplessness

  • Loneliness

  • Relationship issues

  • Other issues relating to wellbeing

Although the service is not therapy, it can help you to understand what you’re feeling and what might help, as well as giving you information and options regarding further support.

The service is not suitable for people who are under the care of a Community Mental Health Team, or who feel they are in need of immediate/urgent treatment in order to keep either themselves or someone else safe.

The support sessions are confidential and we will only share with your GP a brief outline of your reasons for contacting us and the suggestions we made; however if the therapist had concerns about you or someone else’s safety they may need to discuss this with someone, such as your GP. Data about you will be kept to a minimum and stored securely; you can access this by contacting us and requesting a copy.

How does it work?

To access this free service, simply call us on 01904 412551 and let the person answering the phone know that you are a registered with a Heartbeat Alliance GP practice and that you would like to access mental health support sessions. In your first 30 minute session the therapist will explore what you’d like help with and whether further sessions would be beneficial. You may then be offered up to 4 more 30 minute sessions, or 6 group sessions.

If you need to cancel one of your sessions with us please give us as much notice as possible, so that we can support as many people as possible. Sessions that are missed or cancelled may count as one of the 5 available sessions.

Further information

To find out more about The Retreat and this service you can give us a call on 01904 412551 or talk to the staff at your GP practice.

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