At The Retreat we understand the importance of involving friends, families, and carers in the way we deliver services. We have a dedicated involvement team who works closely with all the individuals in a patient's life to ensure they are fully involved in their care and support. At the Retreat our emphasis is on including everyone to ensure that they have the opportunity to be heard. The three goals of our involvement work are to:
We know involvement means different things to different people and comes in many shapes and sizes. We have a flexible and creative approach to involvement which is designed and driven by the people who use our services, their friends, families, and carers. We use a range of strategies to involve people across the organisation, including forums, surveys, small group work, consultations on specific plans and of course informal chats with our Involvement Worker.