General enquiries:
01904 412551
Autism and ADHD service:
01904 426043

Make a Referral


Referral Information for Healthcare Professionals

Inpatient services

We welcome referrals from healthcare professionals such as Care Co-ordinators, Consultant Psychiatrists, Clinical Psychologists, Social Workers or Commissioners.

If you would like to have a discussion about a potential referral; bed availability or funding please contact the Business Development Team on 01904 420910.

Before sending in a referral, please liaise with the relevant funding authority for confirmation that they are happy for The Retreat to carry out an assessment.

To make a referral please complete our Patient Referral Form in order to help our clinicians choose the most appropriate service for your patient’s needs.

The document can be securely emailed to (if you have access to a email account); faxed to our Safe Haven Fax 01904 430906; or by post to The Referrals Team, The Retreat, Heslington Road, York YO10 5BN.

Our referral process:

  • Once a referral is received, we will acknowledge the referral by the end of the next working day.
  • The referral will be forwarded to the appropriate consultant and clinical team for screening against relevant admission criteria.
  • If the patient is deemed suitable for an assessment, we will liaise with you to arrange a suitable time for this to take place.  Usually the patient will be invited to the unit for a free assessment, so that they have an opportunity to see the unit. This will require the patient to opt into our Privacy statement.
  • Upon clinical acceptance and written confirmation of funding a place will be offered.