Purchasers / Commissioners

Why choose The Retreat?

A cost effective service - The Retreat is a specialist mental health provider, working with the NHS to provide care for people with complex and challenging needs. As a not-for-profit organisation we continually reinvest in our services, and offer value for money for purchasers.  Ninety per cent of our patients are funded by the NHS, with over 45 PCTs regularly referring people to us.

This high level of NHS patient placement is testimony to our excellent recovery rates and our reputation for high quality care with over 200 years of experience.  Read our Quality Account 2011/12 for further information.

Expert care - We offer 24-hour consultant cover by our own full-time psychiatrists.  Each unit has its own experienced multidisciplinary team specialising in a variety of therapies.

Excellent recovery rates - Annual reports on outcomes are produced by each service providing evidence on the quality of care and levels of recovery.  

If you would like to visit The Retreat to learn more about a service and meet staff involved in that care please contact marketing@theretreatyork.org.uk

To make a referral

To make a referral for inpatient care at The Retreat, we require a letter of referral or completion of our Patient Referral Form from a healthcare professional.  These can be faxed to our Referrals Team on the Safehaven Fax no 01904 430906 or by post to The Referrals Team, The Retreat, Heslington Road, York, YO10 5BN, together with additional information such as Psychiatric Reports, Social Care Reports and Structured Risk Assessments.  We also require information on who is responsible for funding.

• Once a referral is received, we will acknowledge the referral by the end of the next working day.
• The referral will be forwarded to the appropriate consultant and clinical team for screening against relevant admission criteria.
• If the patient is deemed suitable for admission we will liaise with you regarding a suitable time for an assessment. Usually the patient will be invited to visit the unit if possible.
• Upon clinical acceptance and written confirmation of funding a place will be offered.

If you would like to have a clinical discussion about a potential referral to our services please contact Maggie Scott on 01904 412551 ext 2915.

For other information on referrals and funding please contact Louise Clarke on 01904 412551 ext 2307.

Preferred Provider Service Agreements

We welcome the opportunity to talk with NHS and local government agencies who would like to commit to using The Retreat as their preferred provider about negotiating special terms. Please contact marketing@theretreatyork.org.uk