At The Retreat we understand the importance of involving the people who use our services. We have a dedicated Involvement team who work closely with the people who use our services to ensure that they are fully involved in their own care and service development.
At The Retreat our emphasis is on including everyone to ensure that they have the opportunity to be heard. The three goals of our involvement work are to:
We know involvement means different things to different people and comes in many shapes and sizes. We have a flexible and creative approach to involvement which is designed and driven by the people who use our services. We use a range of strategies to involve people across the organisation including forums, surveys, small group work, consultations on specific plans and of course informal chats with our Involvement Worker.
The Involvement team is a group of dedicated staff that work across the organisation to ensure that there are opportunities for all the people who use our services to be involved in every aspect of care and development.
“My role is to develop an involvement strategy across the organisation. This means that the people who use our service and their families, friends and carers can be involved in their care and service development. I aim to empower people to get involved in shaping the development of our service, across a range of activities. I am keen to develop opportunities for involvement in the community, regionally and nationally.”