Mental healthcare for people : not for profit
The Care Quality Commission is the health and social care regulator for England. Before 1 April 2009, this work was carried out by the Healthcare Commission, the Mental Health Act Commission and the Commission for Social Care Inspection. These organisations no longer exist.
The CQC regulates health and adult social care services in England, whether they're provided by the NHS, local authorities, private companies or voluntary organisations. And, they protect the rights of people detained under the Mental Health Act.
The Commission makes sure that essential common quality standards are being met where care is provided and works toward the improvement of care services. It promotes the rights and interests of people who use services and has a wide range of enforcement powers to take action on their behalf if services are unacceptably poor.
The Retreat's performance is assessed annually against National Standards and Targets. Amongst other things, the inspectors look at whether The Retreat is meeting core standards of care within a quality framework. Please go to the Care Quality Commission’s website and view:
The Investors in People (IIP) Standard is a national quality standard which sets a level of good practice for improving an organisation's performance through its people. It provides a framework for improving organisational performance and competitiveness through a planned approach to setting and communicating business objectives and developing people to meet these objectives.
The Retreat achieved IIP status in 1997 and has been regularly inspected to ensure we are meeting the requirements. Please read our Investor in People Review Report 2010